Comments on other people's blogs
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Today, I am unable to leave comments more than 2 lines long on other people’s blogs. If the text goes on to the third line, then the whole website locks up and I have to exit my browser and start all over. What should I do?
The blog I need help with is: (visible only to logged in users)
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Hi there. Have you tried clearing your browser cache and cookies? http://en.support.wordpress.com/browser-issues/ Also check if the same problem occurs if you use another browser.
Does this happen on one particular blog, or all blogs where you try to comment? If the former, please give the URL of that blog and I’ll test if it does the same thing with me.
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Okay, I tried clearing my browser data on Chrome and that didn’t fix the problem. I’m still limited to about 25 words when I attempt to post on any blog. I’m going to try another browser right now.
j -
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In order to help you Staff need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let Staff know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including what any error reports you receive state. -
Also post the URLs of these posts you are trying to submit comments on please so Staff can test what happens.
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I think I fixed it. Thank you for all of the suggestions. I really appreciate your help.
Joni Koehler
http://www.thepauser.wordpress.com -
I’m glad your issue is resolved.
If you have additional questions, please let us know.
Thank you for the assistance :-)
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