comments on paid blogs
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For the past few weeks or so I’ve been unable to leave comments on regular blogs I subscribe to.
It’s always on paid blogs (meaning the ones that are not free). On some I can’t even leave “likes”.
When the ‘likes’ fails to work, a blank window opens, and nothing happens.
When I try to post a comment, I get “Sorry. This comment cannot be posted at this time”
Any suggestions?
The blog I need help with is: (visible only to logged in users)
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Hi there!
Can you clarify what you mean by this:
It’s always on paid blogs (meaning the ones that are not free)
Do you mean it only happens on sites with a non-WordPress.com domain?
It sounds like you have third party cookies disabled. Can you check your browser settings?
Here’s how to do this in Chrome:
https://support.google.com/accounts/answer/61416?hl=en
If your cookies are already enabled, please disable them, and re-enable them. Sometimes there can be a slight glitch when things get updated.
Let me know if you’re still seeing this issue!
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Yes, the ones with their own domains. As far as I can tell, they are still WordPress blogs, but with their own domain names.
Third party cookies are NOT enabled, but I don’t understand the issue, and why only now.
Why would they need to set cookies for me to reply to a post? Aside that, the comment dialog already knows who I am (it has my gravatar already up there).
Not only that, not all blogs act the same. Some I can sometimes post a reply by manually filling in the name and e-mail, and then it won’t allow it some other time. Some don’t allow it no matter what. Some allow “likes” but not comments.
The question then becomes . . . is this a user-controlled issue, or something WP does all-nilly-willy-like?
For wanting to build a community, I would think WP would make it fairly painless for interactions to occur.
Just wondering.
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WordPress.com needs third party cookies enabled in order to identify you when we submit your comment. This is only an issue on sites with a custom domain because of the use of a WordPress.com cookie on a non-WordPress.com site. In order for this to work properly, you’ll need to enable third party cookies.
Here’s some more information about third party cookies:
There’s also some links there that will show you how to enable third party cookies for only WordPress.com and your sites.
Not only that, not all blogs act the same. Some I can sometimes post a reply by manually filling in the name and e-mail, and then it won’t allow it some other time. Some don’t allow it no matter what. Some allow “likes” but not comments.
The differences between what is required to write a comment and whether comments or likes are allowed are all user controlled.
You can change these settings on your own sites through Settings > Discussion and you can set whether comments or likes are available on each individual post and page.
Let me know if I can help further!
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I can certainly write an exception.
On the other hand, they could let me comment without setting a cookie; the comment dialog does ask for name and e-mail, it does identify me, and then it still wants to set a cookie.
I don’t think it’s a question of ‘needs’, but rather one of ‘wants’.
I guess I’ll have to make some decision about this, but the first instinct is to forego comments.
As for the second part . . . user preferences are not what I am referring to.
I mean that some non-Wordpress.com site allow comments by just entering a name and e-mail, even with third party cookies blocked.
There are a few options in the Discussion Settings, and I guess some of those might be responsible for that behavior. I’ll have to check.
Meanwhile, thanks for your fast and informative responses.
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I mean that some non-Wordpress.com site allow comments by just entering a name and e-mail, even with third party cookies blocked.
Right, we use third party cookies to connect your comments to your WordPress.com account. When the cookie isn’t there, but you’re logged in, you’ll see the error on WordPress.com sites.
This isn’t an issue for non-WordPress.com sites, because that comment won’t be associated with your WordPress.com account.
I can’t necessarily speak to non-WordPres.com sites, but each site gets to choose whether they allow comments or have some sort of ‘liking’ functionality.
Does that clarify things? Let me know if you have any further questions about this!
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OK, let me (try to) make it simpler . . .
I have the blog Disperser.wordpress.com
I allow comments even from people who do not have blogs. They still have to enter an e-mail and name.
I can test this by going to an incognito window, going to my blog, and leaving a comment using one of my other e-mails that wordpress knows nothing about. It works even when third party cookies are off.
BUT . . . if I use my e-mail address, it asks me to log in to my WordPress account, even if I don’t want to.
That’s what happens on some blogs . . . using my main e-mail I get asked to log in, and if my third party cookies are off I still cannot comment.
However, on some blogs I can still leave a comment, even with third party cookies off (some throw me into moderation, but at least they get the comment).
So, for the blogs with a domain name, what are the setting to allow comments even if the third party cookies are off?
Thanks.
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Well, here’s what I know so far.
Turning off third party comments has resulted in me not being able to leave comments on blogs with their own domain. Some don’t even allow the ‘likes’ to go through.
This was explained to me as being due to me having blocked third party cookies. It was explained as having something to do with WordPress needing to know who I am.
Here’s the funny part (only I’m not laughing) . . . some of the blogs I follow and have commented on allow me to hit like, but don’t let me comment. Some allow me to comment, but don’t register the ‘like’ I click on. And some allow neither.
This is even after they ask me to log in (even though I’m already logged in), and they identify me as Disperser through my e-mail and account.
While it is true that allowing third party cookies fixes the problem, it’s also true that there are blogs with their own domain names (three as I write this) that allow both likes and comments (except that last week I was not able to comment on two of them and now I can), and that’s regardless of me having blocked 3rd party cookies.
Supposedly, a workaround is to write an exception for “WordPress” and whatever blog one is trying to comment on. That does not work on all blogs (i.e. cornwallphotographic and a number of others, even though they also removed the requirement to sign in to comment).
I am trying to figure out if there are particular setting used by the blogs that work that are not being used by blogs I’m having problems with.
So far, no luck. What works on one blog does not work on another. One blog was working a few hours ago, and I was in a conversation with the owner, but I just tried to reply to them, and I could not post the comment (got the message “Sorry, comment cannot be posted”).
As much as I appreciate all the help that is offered by the support team, I can’t help but think they are either not understanding the problem, or refuse to believe it is a problem. Or maybe they know about it, and don’t consider it a problem (they should – there seems to be no rhyme or reason to the behavior, and it changes seemingly without any modifications on either my part or that of the receiving blog – to me it looks like a programming flaw, but what do I know; I’m just a simple user).
Based on seeing the kind of tracking crap that gets added to my cookies list, I’m not planning on allowing 3rd party cookies anytime soon. I’m prepared to just follow and read blogs without ever commenting if it comes to it.
But, I would prefer working it out, and asking others if they would consider modifying their setting. So far, I’ve not found a common cause or cure (other than allowing 3rd party cookies, which i will not do).
Hope that wasn’t too confusing.
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Hi there!
I definitely understand that this is a problem. I’m a little confused because it seems like you have some contradictory symptoms.
Can you give me a few links to site that do and don’t work? For example, one that you can comment on and can ‘Like’, one that you can’t comment on but can ‘Like’, one that you can comment but can’t ‘Like’, and one that you can’t comment and can’t ‘Like’.
It still all sounds related to third party cookies, and ultimately if you don’t want to enable third party cookies, you’ll continue to see issues like this across various WordPress.com sites.
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Here’s one where I can leave a comment on now, but could not last week.
However, the “likes” still don’t register (a broken icon shows up, and on refresh it’s no longer there). I’ve not changed anything at my end.
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Here’s one that I cannot comment or leave a like, even after being asked to log in.
http://leannecolephotography.com/2014/06/09/influencing-me-erik-johansson/
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Thanks for those links!
As far as I can see, this is still all related to third party cookies. When you’re directed to the login page for your comment, we still route it through a third party cookie. So with third party cookies blocked, those comments still won’t be able to work correctly.
You can still use an email address that is not associated with a WordPress.com account since this won’t attempt to link to your account and therefore does not require a third party cookie.
The only way to get all of this working the way you would expect is to enable third party cookies. I understand that you don’t want to do that, so unfortunately you won’t be able to comment on WordPress.com sites with custom domains using the email address connected to your WordPress.com account.
Does that clear things up? Let me know if you have any questions about this.
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Here’s one where I can leave a “like”, but not a comment:
http://adventuresinbeeland.com/2014/06/12/busy-beekeeping-on-a-june-weekend/As for clearing this up, it would be a lot clearer if I could discern a pattern, and there would be consistency in blogs from one week to the next. I am pretty sure the owners of the blogs are not randomly changing their settings a couple of times a week, and I know I am not changing mine . . . that leaves some type of glitch.
I agree that I could switch on 3rd party cookies, but as far as I can tell, if it was just 3rd party cookies, the behavior would be less erratic.
I am done with this topic. Thanks.
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The inconsistency is because of the expiration of part of the login of your account. Basically, if the page is sitting there for a little while before you try to comment, part of the security that we use to identify your account will expire and you’ll get that message or may be prompted to login again. And once that happens, you’ll bump into the third party cookie issue.
Enabling third party cookies should eliminate all of the inconsistencies in commenting and liking.
If you ever decide to turn on third party cookies, and still see these issues. Let me know and we can trouble shoot them further!
You can also use an email address like yourname+wp (at) gmail.com. Anything after the plus Gmail will actually ignore, so an email sent to yourname+wp (at) gmail.com will go to the inbox of yourname (at) gmail.com, but our system will see it as a separate email address and not request that you log in to your WordPress.com account. This does mean that your comments will not be associated with your account, but it would keep your emails going to the same place.
Happy Monday!
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