Comments on POsts

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  justine161017 · Member · Apr 9, 2020 at 4:36 pm

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  Some comments are not showing on a post in my blog. I have approved it and the comments section on the post says: ’14 Thoughts On This Post’, but only 12 appear. How can I fix this? I have already disabled my latest plug in which was StopSpam. Please help. Thank you.

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  staff-blorbo · Staff · Apr 9, 2020 at 11:03 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  justine161017 · Member · Apr 10, 2020 at 8:42 am

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  Hi. Thanks. It’s: http://www.justinejohn.co.uk/2020/03/beneath-ceiba-tree-chapter-1/
  J

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  staff-mckluskey · Staff · Apr 10, 2020 at 10:51 am

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  Oh, I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with domaindiscount24.com.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.