Comments, reply and likes button does not load

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  nomzina · Member · Jun 2, 2014 at 5:01 pm

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  Hello :)
  I am unable to read likes, comments etc; nor have I the chance to reply because the button does to ever complete loading. It has been like this all weekend and today. Please could someone let me know what I can do about this. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Jun 2, 2014 at 10:31 pm

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  Hi Nomzi!

  i’m so sorry to hear that! Can you try clearing out your cache and cookies using the guide below?

  Solve Common Browser Issues

  Please make sure your browser is updated to the latest version as well:

  http://browsehappy.com

  Also, just as a test can you try logging into your account from another browser like Chrome?

  If it is, can you answer a few more questions?

  1) Are you unable to like, comment, etc on just your site? a particular site? or all WordPress.com sites?
  2) What account are you logged into?
  3) If the button is not loading, exactly which button is not loading? The entire like, comment section?
  4) Can you please take a screenshot of the loading message and upload it to your Media > Library page?

  Thank you!