comments showing as ‘error 1020’

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  bookisheunoia · Member · Feb 14, 2021 at 7:43 am

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  comments don’t work on my posts anymore. they show up as
  ‘Error 1020
  Ray ID: 621521255a940085 •
  2021-02-14 07:38:25 UTC
  Access denied’
  and if i refresh the page, the message gone and there are no comments. how do i fix this?

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  aleone89 · Staff · Feb 14, 2021 at 12:44 pm

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

  Many thanks in advance.

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  bookisheunoia · Member · Feb 15, 2021 at 12:08 pm

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  yes, my website is bookisheunoia.com

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  aleone89 · Staff · Feb 15, 2021 at 1:16 pm

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  Hello there,

  It looks like bookisheunoia.com is a self-hosted WordPress site, which is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  You would need to reach out to your theme/plugin developers or the hosting provider for further assistance.

  I hope this helps.