Como obter o reembolso de pagamento ou o mapeamento do site?

  • Unknown's avatar
    laboratorioshilling · Member ·

    Efetuei o pagamento do mapeamento de domínio examine-se.com.br o valor de USD $ 13.00 foi debitado, mas eu não recebi as configurações de DNS. O que devo fazer? No meu histórico não consta transação e eu preciso ter acesso as configurações DNS ou o reembolso do Valor para tentar realizar outra transação.

    [Transaction details removed by staff]

    Atenciosamente
    Relacionamento ContaSuper.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Hello there,
    You will notice that this is an English language forum. Please post to the support forum for your own language.
    Português (Portuguese): http://pt.forums.wordpress.com
    Português do Brasil (Brazilian Portuguese): http://pt-br.forums.wordpress.com

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    I translated your message using Google Translate:

    I performed the payment of domain mapping se.com.br examine the value of USD $ 13.00 was charged, but I did not get the DNS settings. What should I do? In my background is not in transaction and I need to access the DNS settings or refund of value to try to make another transaction.

    I checked WordPress.com records, and I see that you tried to purchase this upgrade but the transaction was declined. This sometimes happens when your credit card company blocks the purchase due to insufficient funds or if they are afraid it was a fraudulent charge.

    Can you please contact your credit card company and ask them about this transaction? According to our records, your card was not charged, so you will need to ask your company to allow the transaction and then purchase the upgrade at WordPress.com.

    Please let me know if you have any questions or concerns about this.

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