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Forums / Company WordPress

Company WordPress

  • Unknown's avatar
    ckwongadperio · Member · Apr 10, 2015 at 3:43 pm
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    We are trying to set up an wordpress account for the company but received a error message. I think one of our ex-employee might have signed up for it and left without documenting log in credentials. Is there any way you can tell me what is the email address associated with that account so we can try and retrieve password to access it?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Apr 10, 2015 at 3:50 pm
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    I’m sorry but the answer is no. Staff cannot violate the privacy policy. Companies do not own blogs. Every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account who registered the blog under that username account and their associated email address.

    The blog’s owner must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them or transfer the blogs and the upgrades to another username account or to use the lost password link or account recovery form.

    http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
    https://en.support.wordpress.com/my-upgrades/#transferring-upgrades

    https://en.wordpress.com/wp-login.php?action=lostpassword
    https://wordpress.com/wp-login.php?action=recovery

  • The topic ‘Company WordPress’ is closed to new replies.

Tags

  • Account Recovery
  • lost password
  • transfer blog to another username account
  • transferting upgrades

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 11 years
  • Latest reply from ckwongadperio

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