Complain

  • Unknown's avatar
    unbeatablekingz0022 · Member ·

    i subscribe to my wordpress site and i was debited from the bank 3times of the plan fees and still the site is still in free plan. and anytime I deposit money in the account it will be withdrawn immediately by wordpress

  • staff-mckluskey · Staff ·

    Hi there!

    What’s the address of the site in question?
    There are no active subscriptions under the account from which you’re writing us from.

    If you were charged but you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.
    You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

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