Complete Owner Transfer

  • Unknown's avatar

    Mark Peterson is the original owner of our site. He says he initiated transfer of ownership on his end, and that I need to contact support to complete the transfer. Please let me know if there’s anything further we need to do on our end.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I don’t see a transfer initiated on their end. Please let them know they need to follow this guide:

    WP
    Transfer a Site to Another WordPress.com Account
    2 min read
    You can transfer ownership of a site or blog to another WordPress.com account by following the steps in this guide. Table of Contents For Sites Without PluginsBefore you BeginStart the TransferConfirm the TransferFor Plugin-Enabled SitesUpdate the Domain Contact Details For Sites Without Plugins Before you Begin Keep in mind that: You will be removed as the owner of the site. You

    If they need more help, they can post in this thread, and we’ll help them with the transfer.

  • Unknown's avatar

    I believe we were able to get the site transferred properly, and this topic can be considered solved.

  • Unknown's avatar

    Hi there!

    I can confirm that the site ownership was transferred to another WordPress.com account. Your account still owns the subscriptions (the Personal plan and the domain connections). Would you like to keep them or would you prefer to transfer those as well? We can transfer them to the new owner if you’d like.

    Thanks!

  • Unknown's avatar

    The old owner is no longer involved with our organization, so everything needs to be transferred to myself.

  • Hey there,

    Many thanks for that information.

    The account owner would need to initiate that transfer, are you still in contact with this party, or were they using an organisational email address?

    Many thanks.

  • Unknown's avatar

    I am still in contact with this user, yes. However, I thought it was confirmed that site ownership was transferred to me?

  • Hi there,

    I am still in contact with this user, yes.

    Perfect. To clarify, staff cannot transfer a site to your account (without the approval of the current owner) so I can confirm that no transfer has taken place.

    The good news is that the current owner of the site can transfer (without the help of staff) by following the steps here: https://wordpress.com/support/transferring-a-site-to-another-wordpress-com-account/

    They can also log into their account and reply to this post (so they are included in our current conversation) and then we would be able to transfer the site on their behalf.

    Hope that helps. Please let us know if you have any more questions.

  • Unknown's avatar

    This is Mark Peterson (@petersonmark1) , the current owner of the site. As Skyler (@srbrills) said, I am no longer involved with the organization, McKinney Running Club. Please transfer ownership to him in it’s entirety.

  • Hey @petersonmark1

    Thanks for getting in touch – we were able to action that request.

    @secretarymckinneyrunningcluborg – You should be seeing this on your account, are you able to confirm this please?

  • Unknown's avatar

    I do see the option to “Transfer Blog” on my blog management page. I assume that means I am the owner now? Are there any other steps to this complex process?

  • Everything looks correct from our end. You are the owner of the site and the associated upgrades.

  • Unknown's avatar

    Thank you. If that is the case, then this issue can be considered resolved.

  • Unknown's avatar

    Sounds good! Please let us know if you have more questions.

  • The topic ‘Complete Owner Transfer’ is closed to new replies.