Complete PREMIUM Blog DISAPPEARED. "Does not exist" According To Search Engines

  • Unknown's avatar

    I cannot figure out how or why my PREMIUM blog disappeared. The message everyone gets is:

    Sorry, We could not find kstreet607.com
    It may be unavailable or may not exist. Try using the suggestions or related links below, or search again using our web search.

    I paid 100.00 a month before it disappeared. It stopped being online Thursday or Friday: 3/12 or 3/13.

    Why can’t I reach someone at WP who documented my renewal of the site?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    You apparently neglected to register the domain when you paid for it. Do so now, from the dashboard Domains page or the Upgrade page.

    kstreet607.com: Site Not Found

    kstreet607.com doesn’t appear to resolve at the moment, so we are unable to tell you who is hosting the website. That usually means:

    #1. Domain Doesn’t Exist

    If so you register it now for < $10 at Uniregistry, who host 100,000s of domains in the world’s biggest domain portfolios.

    Register kstreet607.com Now

    …or…

    #2. You Made a Typo

    Mistyping a domain name is the other main reason why users see this error message. Please check the domain exists & try again.

  • Unknown's avatar

    Here is an earlier communique with WordPress BEFORE my blog disappeared on March 12 or 13th:

    This is my THIRD time writing. I paid for WP Premium 5 days ago and my domain name: Kstreet607 is not appearing. I’ve lost an untold amount of readers. Please resolve my issue. I have NEVER had this much trouble trying to resolve an issue on WP. NO ONE IS RESPONDING!!!! Admittedly I’m not understanding the process so if I did something wrong: PLEASE ADVISE…NOT IGNORE ME.

    The blog I need help with is kaystreet.wordpress.com.

    thatrobyn
    Happiness Engineer
    Feb 15, 2015, 8:52 PM

    Hello there!

    I took a look at the domain kstreet607.com (which was originally purchased for kaystreet.wordpress.com). It expired on February 9, 2015…a few days before you tried to renew on February 12, 2015. While the $99 was applied to a subscription for the Premium upgrade, It does appear your domain was auto-removed when you didn’t renew before the expiration.

    If you’d like, I will write to our domain registrar and ask if it’s possible to save that domain name and restore it to your account. Let me know.

    Looking forward to hearing from you. Thanks very much.

    kstreet607
    Member
    Feb 16, 2015, 6:37 PM

    Yes…please do. I’ve lost a lot of readers…because of this.

    I was in hospital and couldn’t renew in a timely matter. I always renew in early February. PLEASE, PLEASE try to rectify this. I go back in the hospital very soon and need to recover some of my subscribers before I go.

    kstreet607
    Member
    Feb 16, 2015, 6:37 PM

    Yes…please do. I’ve lost a lot of readers…because of this.

    I was in hospital and couldn’t renew in a timely matter. I always renew in early February. PLEASE, PLEASE try to rectify this. I go back in the hospital very soon and need to recover some of my subscribers before I go.

    thatrobyn
    Happiness Engineer
    Feb 16, 2015, 8:57 PM

    Hello there!

    Thanks for your note.

    One of my lovely colleagues just reconnected your domain to your site. Now, kstreet607.com appears to be working well again!

    If you have any other concerns, drop me a note. Thanks much and best wishes for good health :)

  • Unknown's avatar

    kstreet607.com – the Registration appears to be in Redemption and no Domain Mapping seems to be in place

    This has been flagged for the staff to help

  • Unknown's avatar

    I am back to square one…my WP domain name is offline as well!!! Not the paid domain…

  • Unknown's avatar

    Hi there,

    I’m able to view your site as seen here:

    Screen Shot

    Your domain has been renewed and the expiration date is set to February 9th, 2016.

    Cheers!

  • The topic ‘Complete PREMIUM Blog DISAPPEARED. "Does not exist" According To Search Engines’ is closed to new replies.