complete refund

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  kavitamodi · Member · Dec 13, 2017 at 3:51 pm

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  hi, i had cancelled the whole package but i had got a refund message for just 1400rs and not 2400rs. Will i get 1400 or 2400?

  The blog I need help with is: (visible only to logged in users)

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  staff-frank · Staff · Dec 13, 2017 at 4:21 pm

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  Hi there,

  This will require staff to look into your account. I have added the tag modlook to this thread for staff attention. Someone will assist you as soon as they are available.

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  gemmacevans · Member · Dec 13, 2017 at 4:43 pm

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  Hi kavitamodi,

  i had cancelled the whole package but i had got a refund message for just 1400rs and not 2400rs.

  Your account shows a 1,140₹ refund has been sent but the domain cost hasn’t been refunded just yet.

  Before I refund the remaining 1260₹, I wanted to check whether you need to use the domain elsewhere or whether it’s no longer needed at all?

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  kavitamodi · Member · Dec 14, 2017 at 2:15 pm

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  Yes, I won’t be using it now.

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  gemmacevans · Member · Dec 14, 2017 at 3:25 pm

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  Thanks for confirming. I’ve refunded the remaining 1260₹ and there is a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  The money should reach your account in 7-14 business days but international refunds (outside the US) can take a little longer.

  I hope this helps.