Completely lock out of my other account

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  sarahacolbourn · Member · Dec 8, 2017 at 4:42 pm

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  I have two accounts associated with 1 email for some reason. and i’m lock out of my other account. can someone please help.

  username: sarahacolbourn
  its not this account

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  staff-doublebassd · Staff · Dec 8, 2017 at 5:11 pm

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  Hi there,

  What is the email that you say is connected to two accounts? Only in rare instances is an email able to connect to more than one account. I would like to look into this for you.

  I will be the only one who can see the email – it will be redacted from public view.

  Thanks!

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  avydun · Staff · Dec 8, 2017 at 5:12 pm

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  Technically, it’s not possible to have two WordPress.com accounts with a single username.

  I have added a tag “modlook” to this topic. One of the members from the WordPress.com staff/WordPress.com Happiness Engineers should clarify things for you.

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  avydun · Staff · Dec 8, 2017 at 5:13 pm

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  Sorry about my comment, darnelldibbles. We posted technically at the same time and I was unaware of your comment. My apologies.

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  staff-doublebassd · Staff · Dec 8, 2017 at 6:22 pm

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  Quite alright, @strikebuys!

  Can’t say I haven’t done it 100+ times myself. =)

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  sarahacolbourn · Member · Dec 8, 2017 at 6:26 pm

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  its fixed.. it was a pain lol but fixed. thank you all

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  staff-doublebassd · Staff · Dec 8, 2017 at 8:03 pm

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  Good to hear!