completely locked out of my wordpress account – one year of trying to address th

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  ocdprofessor · Member · Jul 10, 2023 at 8:36 pm

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  there @staff-totoro and @aleone89

  I continued to be locked out of my account for HamptonPsychotherapy.wordpress.com

  it was a professional account I created some time ago that I very much now want to delete.

  I am unsure of which email address I had used to register this account with — and when I attempt to login .. it reports wordpress has “sent me an email” which will allow me to login.

  I need support to delete this webpage due to a serious personal safety issue — and have been trying for over a year (or longer) to resolve this.

  Please let me know how I can troubleshoot this – as when I try to enter a support ticket it asks me for information like authenticiation codes and registration urls.

  I can absolutely confirm my identity in other ways.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jul 11, 2023 at 4:50 am

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  You already got an answer on the same question in January but it seems you never followed up – https://wordpress.com/forums/topic/completely-locked-out-of-my-other-wordpress-account/#post-3904592

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  ocdprofessor · Member · Jul 11, 2023 at 2:58 pm

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  i did try to answer but the thread was closed. and your response isn’t helpful.

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  ocdprofessor · Member · Jul 11, 2023 at 2:58 pm

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  this account is not an account associated with the website in question.

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  staartmees · Member · Jul 11, 2023 at 3:01 pm

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  The response a Staff member gave you tells exactly what you must do.

  You are logged in to the account owning that site, now just go to https://wordpress.com/settings/delete-site/hamptonpsychotherapy.wordpress.com

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  staartmees · Member · Jul 11, 2023 at 3:52 pm

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  according to Staff you are logged in to the account owning that site.