Conect domain from wix to wordpress.com

  • Unknown's avatar

    Hi there, 3 month ago I bought from wix a domain http://www.kurtikleather.com. AS i was not satisfased with the website service of wix, i decided to use my wordpress blog (www.kurtikcreacions.com) with my new domain. After waiting 2 month to be able to change the conection of my domain with wordpress, i can’t do it because when put http://www.kurtikleather.com as a primary domain ans I go to the adress it’s not working. Please, could you help me with this? THanks a lot! Neus

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Neus,

    It looks like your domain is not pointing to WordPress.com name servers yet. Currently, it’s set to:

    ns1.wix.com
    ns2.wix.com

    You can view this here:

    http://en.support.wordpress.com/domain-helper/?host=kurtikleather.com

    Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

    • NS1.WORDPRESS.COM
    • NS2.WORDPRESS.COM
    • NS3.WORDPRESS.COM

    For more information, please visit the help documentation provided by the registrar and our support page:

    http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  • Unknown's avatar

    Hi Grace! Thanks a lot for your help but once when I am in the domains page “Map an Existing Domain” and I try to enter my domain into the form at the top of the page this message appears “Lo sentimos, pero kurtikleather.com no parece ser un nombre de dominio válido”. It mean, invalid domine. Do you know why?

  • Unknown's avatar

    Hi there,

    You already added the domain to your account, so you don’t need to add it again. You just need to contact your registrar to update the nameservers to us.

  • Unknown's avatar

    Sorry I don’t understand. What is “registrar”? You mean the place where I buy the domine (I buy it in wix). Where I can get the nameservers? Thanks!

  • Unknown's avatar

    Yes, you would have to contact Wix to update the nameservers to ours:

    • NS1.WORDPRESS.COM
    • NS2.WORDPRESS.COM
    • NS3.WORDPRESS.COM

    If they don’t accept nameservers you can use IPs, but please note we don’t have a single IP address for your site since we have your site on a number of geographically-diverse servers to improve speed and uptime.

    Since we change out the IPs we use based on when different datacenters/server go online, we don’t suggest using IP addresses.

    However, if that’s the only option go ahead and map your domain using A records, please be sure to create at least two, pointing to the two IPs from the list below.

    • 192.0.78.12
    • 192.0.78.13
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