Confirmation

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  adamrawlinson · Member · May 26, 2016 at 10:55 am

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  I have clicked the confirmation link multiple times, also sent new ones and tried them but it keeps telling me to confirm my account to get onto gravatar.

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  staff-zinnia · Staff · May 26, 2016 at 11:23 am

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  Good Morning – You may need to clear out your browser cache and web cookies, and then try the confirmation link again. Here are the instructions: https://en.support.wordpress.com/browser-issues/

  Also, log out + back into your WordPress.com account.

  Let me know if you continue to experience issues with your confirmation email.

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  adamrawlinson · Member · May 26, 2016 at 11:35 am

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  Hi,

  I tried this, clearing my cache and browser history, which also logged me out of wordpress.

  However it’s still happening. Any tips?

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  staff-zinnia · Staff · May 26, 2016 at 11:49 am

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  I’m going to ask a staff member to help you out with this. I have tagged this thread ‘modlook’ to notify them that you are in need of their help. Please subscribe to this thread as they will contact you here. It may take a day or so to hear back.

  Can you share what operating system and version you are using? Also, what web browser and version?

  Thanks!

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  adamrawlinson · Member · May 26, 2016 at 1:14 pm

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  Thanks, although I can’t see a tag?

  Windows 7…..
  Google Chrome Version 50.0.2661.102

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  timethief · Member · May 26, 2016 at 6:08 pm

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  What is the exact URL starting with http:// of the wordpress.COM hosted site you refer to please?

  And, exactly which wordpress.COM username account registered that site?
  This is wordpress.COM support. I’m asking because we cannot accurately answer questions posted here until we have confirmed the URL referred to and verified the hosting.

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  chrisrudzki · Member · May 26, 2016 at 11:59 pm

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  Sorry — you’re all confirmed and verified and ready to go, Adam. :)