confirmation email

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  haaroonkhodayar · Member · Jun 1, 2017 at 3:49 pm

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  Hey, I didn’t receive the confirmation email. Are you guys going to send it again?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 1, 2017 at 3:52 pm

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  The first step is verifying that you entered the correct email address on your accounts page. Please confirm that the email address here https://wordpress.com/me/account is correct.

  If you cannot locate the email activation/verification/confirmation check your email client spam filter, and if you use gmail or google apps please consult these guides:
  https://en.support.wordpress.com/email-address/
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you cannot locate it then type modlook into the sidebar tags on this thread for Staff help. Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · Jun 2, 2017 at 7:38 am

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  Hi there,

  I see your account has since been activated, but let me know if you need any more help with this.

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  haaroonkhodayar · Member · Jun 3, 2017 at 12:37 pm

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  Hey,

  accidentally purchased a premium plan without knowing that it would go through, I thought I just needed to enter my info but unfortunately the payment went through, would I be able to get a refund?

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  kokkieh · Staff · Jun 3, 2017 at 3:35 pm

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  You can cancel your plan for a full refund for up to 30 days on this page:

  https://wordpress.com/me/purchases/

  You should receive a refund receipt via email once you cancel, but let me know if you don’t receive that and I can check to make sure it went through.