confirmation email

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  gabiekreutzjans · Member · Aug 26, 2014 at 10:38 pm

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  Is there anything I can do to make sure the confirmation email is sent to me?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 26, 2014 at 10:44 pm

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  Hi there,
  Please check in your email client spam/ junk mail filter as well as your “social” tab in Gmail. If it’s not there then please post the URL of the blog starting with http:// I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  staff-blorbo · Staff · Aug 26, 2014 at 10:50 pm

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  What is the username that you’re missing the confirmation email for?

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  timethief · Member · Aug 26, 2014 at 10:52 pm

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  Clever question … ;)

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  staff-blorbo · Staff · Aug 26, 2014 at 10:58 pm

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  It’s hard to tell for sure these days. :)

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  carolyeo81 · Member · Aug 27, 2014 at 7:12 am

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  I am having the same problem with my login. My blog is proftrack.wordpress.com. And my email is (email visible only to moderators and staff). I have resent the activation email and also checked my spam box but there is no email. Pls Help.

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  carolyeo81 · Member · Aug 27, 2014 at 7:14 am

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  Now when I try to reset the password, it says that there are no users registered. But when I tried to re-register, it states that there is already a user registered with this email. Is there some system error?

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  staff-blorbo · Staff · Aug 27, 2014 at 5:32 pm

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  carolyeo81, that account has already been confirmed via email. Please visit https://en.wordpress.com/wp-login.php?action=lostpassword and follow the prompts to get in touch with our account recovery team.

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  jaggedleanne · Member · Aug 28, 2014 at 1:31 am

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  I too have been waiting all day for my confirmation email to be sent. Tried to resend it a couple of times, your message says “email sent”. Can you help me too?

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  staff-blorbo · Staff · Aug 28, 2014 at 2:22 am

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  Would you please open your own support request about that? http://en.support.wordpress.com/contact/

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  carolyeo81 · Member · Aug 29, 2014 at 11:01 am

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  Hi Macmanx, I tried to reset my password via the link you sent but I got the following:

  “Unable to reset password
  I’m sorry, but we weren’t able to find a user with that login information.”

  Kindly advice.

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  staff-blorbo · Staff · Aug 29, 2014 at 5:29 pm

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  Sorry about that, I gave you the wrong link.

  You’ll want to use this: https://wordpress.com/wp-login.php?action=recovery