Confirmation email not going to customers

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  merakidrift · Member · Sep 11, 2022 at 5:21 am

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  Confirmation email of purchase is not being received by customers

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-mckluskey · Staff · Sep 11, 2022 at 2:47 pm

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  Hi there!

  It sounds like you’re having an issue with an online store on a site that’s hosted elsewhere. It’s best if you ask for help directly via https://woocommerce.com/my-account/create-a-ticket/ or https://wordpress.org/support/plugin/woocommerce/.

  Here we can only help with issues related to WordPress.com.