Confirmation email not sending

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  mkanesnhu · Member · Sep 6, 2022 at 1:30 am

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  Hello- the confirmation email is not sending and I’m unable to complete the set up process and for my work to be published.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Sep 6, 2022 at 4:45 pm

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  Hi there!

  I’m showing a recent change request to your account email address to a .edu address.

  Pulling up our logs, the emails were sent out and received by the receiving mail server so you should check with your school’s IT department to make sure they’re not blocking emails sent from @wordpress.com or check your email client’s spam folder to make sure it wasn’t routed there.

  However, you aren’t prevented from publishing your website since you’ve already confirmed your Yahoo email address. If you want to cancel the pending email change, publish your website, then initiate that email change again, you can cancel the current request from your account page:

  https://wordpress.com/me/account

  Let us know if you still have trouble!