Confirmation email not sending
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Hi, I am trying to change my email address in my WordPress settings and I do not receive any confirmation email from WordPress. I have checked everywhere (Spam, words search, etc). What can I do ?
The blog I need help with is: (visible only to logged in users)
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Hi there!
Can you let us know what email address you’re using now and what you’re trying to change it to? If you enter each email onto its own line in your reply, our forums software will redact that information for everyone except WordPress.com staff.
Once we have that information, we’ll be better able to advise.
Thanks!
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Hi @cedalisemariotti, apologies; that was caught in spam.
There seems to be a problem with the new email address: we’re sending the mail, but the server is timing out. Can you contact your mail host?
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@cedalisemariotti when we’re sending email to that sever, it stalls for a while, then sends the email back to us. It’s never delivering it to you.
Also, yes; we redact emails for your privacy, but we’ve noted them here.
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I have contacted my mail host, I’m waiting to hear back from them, thank you for your help so far!
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