Confirmation email won't send
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I’m set up on WordPress but no matter how many times I send it, I can’t confirm my email. I keep clicking ‘send a confirmation to my email’ and it won’t work
The blog I need help with is: (visible only to logged in users)
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I have the same problem. Can you help me please?
my blog is: https://conifeliz.wordpress.com/ -
Hi there,
1. Make sure your email address is correct here please https://wordpress.com/me/account2. Then check in your email spam filter and under your “social” tab in your Gmail account please, if you use it. https://en.support.wordpress.com/email-notifications/gmail-issues/
If you do not find it then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Help me, I have the same problem, the confirmation email won’t send , I looked at my spam and there is nothing in there, I am already waiting for 2 weeks.
Please help me, I want to post something. -
Thank you for posting about this. I would like to try to find out more about the problem.
@katsammore, I searched for your account in our records and the email address you entered when you created your account looks like jumbled letters to me and I’m not sure it’s a real email address (maybe it is! but I want to verify that first). Can you please go to https://wordpress.com/me/account and tell me if the email address listed on that page for your account is correct or not?
@sarahderycke, in your case, it looks like you tried to change your email address. Did you do that because you were having trouble with verifying before or is your email really wrong on the https://wordpress.com/me/account page and it needs to be changed?
@conifeliz, I reviewed your account, and I found that it was created at the beginning of 2015, so I’m surprised the system is asking you to verify your email at this point, that doesn’t seem right! I’m sure we can help you get it sorted, but I would also like to try to track down the original source of this issue so I can try to see if I can find someone to help me fix any other affected accounts. Would you mind answering the questions I’m going to post in my next reply?
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For all cases where you are stuck on an email verification step, can you please tell me:
Is the email you see at https://wordpress.com/me/account the correct email address?
Do you remember whether or not you completed an email verification step when you first signed up?
Do you remember if you signed up for another service such as Gravatar, Akismet, or Polldaddy before you created your WordPress.com site?
Did you originally sign up using the WordPress mobile app?
Basically, can you tell me everything you can remember about exactly how you signed up originally? :)
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Hello! thank u for your response. I hope we can work it out.
Answering to your questions, thank`s actually my account.
I reviewed my email and I didnt find any email verification. So I guess I haven´t make it.
I didn´t sign first to gravatar. Just yesterday I sign up. Nothing more.I used only the computer to enter wordpress.
I sign a long time ago but I didn´t use it. Just now. I changed my password 2 times. First one was at January 7th and the second time was September 4th.
That’s all! I don’t what else can I tell u. Please forgive my for my english.
Thank you very much
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@conifeliz, thank you for the answers! I think I was able to make a change to your blog that fixes the problem for your case. Can you please try posting now and let me know if you’re still having any trouble?
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@conifeliz Great! Happy blogging!
@sarahderycke, your account should be fixed as well.
@katsammore, I’m still looking in to your account.
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@katsammore, I found that you were able to publish a post yesterday on the STUdent News blog. Do you still need help?
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@katsammore, I sent you an email with a new activation link. Please reply back here if you do not receive it.
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Having the same problem, will not send confirmation. I looked up on the link https://wordpress.com/me/account and that is definitely me. Signed up today, haven’t used another format at all. help
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hello,
i do not receive the mail confirmation to start posting on my blog.
The blog I need help with is : michelbrignot.wordpress.com.
Thanks for you help ! -
@seabeargroup, your account looks normal and records show email was sent successfully at Nov 6 21:51:17 UTC and your mail server responded indicating the message went through. That means you should have a message with “Activate” in the subject line. I sent you an additional message manually. Would you mind checking for both the one I sent manually but also double checking to see if you got the one with “Activate” in the subject line and maybe possibly checking with your mail administrator to see if they can find out why that one didn’t get through to you event though it was sent?
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Hello there. Having the same problem. I made the account in 2014 and it seems that I have an e-mail saying “Your new WordPress.com site is ready to go! ” so it should be working. despite that, the “Please verify your email address” thing keeps popping up.
Could you please help?oh and… could you tell me if redirecting username.wordpress.com to a domain that I already have will cost me anything? also, when I customize the template, can I remove the “wordpress” logo?
Thank you so much
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@eugenbrodner – Apologies for the delay! I’ve confirmed your account, so you should be good to go!
could you tell me if redirecting username.wordpress.com to a domain that I already have will cost me anything? also, when I customize the template, can I remove the “wordpress” logo?
We try to keep posts on-topic. Can you please open new threads for these questions?
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Hi there, I have this same problem.
No confirmation email received, not in junk folder.
Im not entirely sure when exactly I signed up for wordpress, but I have made a few different blog sites, trying to get them to work!
I’ve also been unable to update my email address or add menu items?
My blog is: https://mariamdoes.wordpress.com/
Thanks!
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