Confirmation link for email address change is not working

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  2stujazz · Member · Apr 7, 2014 at 11:47 am

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  I’m trying to update the email address that is associated with this account as the email account currently registered has recently been shut down.

  I’ve tried with two different email addresses, neither of which have a wordpress account associated with them. The confirmation email is both sent and received but in both instances, neither link has resulted in the email address being updated.

  It’s not possible to reactive the original email address and thus, not possible to retrieve any of the original emails from when this wordpress account was created.

  Any advice on a simple update to the email address associated with this wordpress account?

  The blog I need help with is: (visible only to logged in users)

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  mindelson · Member · Apr 7, 2014 at 12:03 pm

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  Hey there,
  It sounds like you have taken the proper staff for changing the email address.

  Change Your Email Address

  I’ll tag this for staff attention. Please subscribe to this thread so you’ll know when they assist you. Staff is backlogged and works through threads in chronological order. The best thing to do is be patient, and know that they’ll take care of you as soon as they are able.

  Have a good day! =)

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  jeremeylduvall · Member · Apr 9, 2014 at 5:04 pm

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  Hi @2StuJazz,

  It looks like the email address change was successfully confirmed one day ago. Can you confirm this is working correctly now on your side?

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  2stujazz · Member · Apr 10, 2014 at 4:04 pm

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  Hi,

  Thank you very much – yes, I have this sorted now.

  Kind regards.

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  jeremeylduvall · Member · Apr 10, 2014 at 8:24 pm

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  Great to hear! Let me know if you need anything else.