Confirmation/Verification Email not arriving
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I am at a complete standstill as the Confirmation/Verification Email is not arriving. I need to upload a custom theme and I can’t do anything until I can verify my email.
Please please please help!
The blog I need help with is: (visible only to logged in users)
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Good morning! I may be able to help. First, I’ll go ahead and tag a staff member, since they are able to resend a confirmation email.
In the meantime, there are a couple of things you may want to check:
1. Confirm your email address is correct.
2. Check SPAM folders to make sure it didn’t get lost. Here’s a link to help with that:
https://en.support.wordpress.com/email-notifications/gmail-issues/I hope that helps!
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That is a good question, @cottagecorporation. I’ll look for an answer and come back to this as soon as I can.
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thank you. i really need this fixed immediately. I can’t understand why an email can’t get to me.
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Will you please confirm that the email address here https://wordpress.com/me/account is correct?
If you cannot locate the email verification check your email client spam filter, and if you use gmail or google apps please consult these guides:
https://en.support.wordpress.com/email-address/
https://en.support.wordpress.com/email-notifications/gmail-issues/If you are not successful you can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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@cottagecorporation – I set up a test hotmail account just to see if I could receive a confirmation email through that account, and it did come through. It took a few minutes, but came into the inbox. My guess is that a Staff member will need to send a new confirmation email to you. I’m sorry! I know it’s frustrating to be stuck. If I find any other helpful info I’ll come back with it.
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Sorry, @cottagecorporation. I used a different name to set up that test account, but that was me trying to help. I’ll keep looking for an answer for you.
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Hi, I’ve not received a confirmation email…I began setting up a WordPress account over 3 hours ago, but still no confirmation has come through, so I’m unable to save my work. Help!
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PS. I’ve constantly checked my spam/junk folder in my Hotmail account, but nothing is in there. Thanks!
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Hi mazzybear84,
I began setting up a WordPress account over 3 hours ago, but still no confirmation has come through
Your account has been activated so it looks like you’ve got this all sorted now. If you need any further help, please start a new thread and tag it with modlook.
Thanks!
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