Conflict with my new domain

  • Unknown's avatar
    nextupgroup · Member ·

    I had transferred my domain to Hosterion about 1 month ago.

    Then downgraded my Creator plan to the free version and conflicts started to arise.

    First my website would not show because the DNS records were not set to my hosting, I fixed that, then, i could not make the free version of my website to show online, because it turned into the “loveforhomemade.wpcomstaging.com.” which does not work if do not have a paying account.

    Then I want to delete all my website data and my personal data and can’t do that either because: “We are still in the process of removing your previous plan. Please check back in a few minutes and you’ll be able to delete your site.” this message appears for the last 2 weeks!

    Now, what should i do next? please let me know!!!!!!

    The blog I need help with is: (visible only to logged in users)

  • philnick206 · Staff ·

    Then I want to delete all my website data and my personal data and can’t do that either because: “We are still in the process of removing your previous plan. Please check back in a few minutes and you’ll be able to delete your site.” this message appears for the last 2 weeks!

    Can you try again now? It looks like your site was not automatically downgraded and that process was recently completed.

    To close your account and delete your data permanently, please follow the instructions in the following guide: https://wordpress.com/support/close-account/

    We’re sorry to see you leave us here at WordPress.com but wish you well in your future WordPress adventures. 😃

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