Confused

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  picknplayagency · Member · May 28, 2020 at 5:37 pm

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  Hey
  I brought a domain at godaddy with a wordpress site package.. I imported my blogspot to wordpress and it showed successful.. Now I am trying to access my wordpress, all I get is wrong password.. I have been applying for a new password link. I haven’t gotten anything yet until now.. What do I do?

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  kokkieh · Staff · May 29, 2020 at 8:03 am

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  Hi there,

  Your site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your GoDaddy’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please post in https://wordpress.org/support/forums or contact your GoDaddy support directly instead.