CONFUSED

• 

  lauramartocci1b71fd7e11 · Member · May 11, 2025 at 1:32 pm

  • Copy link
  • Add topic to favorites

  I AM SO CONFUSED.
  I BELIEVE I have a WordPress site. IT DID NOT RECOGNIZE MY password (which I wrote down).
  I got in directly thru link sent to gmail associated with WordPress,

  I AM TRYING TO DOWNLOAD DIVI to WordPress so Others can build in it.
  I believe I am using their uri.& their password–who knows, as I do not have icon yet and can’t get past that step.
  IF NOT, IDK what my WordPress URL is, I tried a domain site I own through BlueHost and it didn’t recognize it–very frustrated.

  JUST WANT TO INSTALL DIVI IN THIS SITE, and GIVE YOU WANT YOU NEED SO SOMEONE CAN BUILD IN IT.
  FRUSTRATED AND HAVE NO CLUE HOW TO PROCEED

  AND you are forcing me to display sites URL publicly when that is something I am confused about–

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  saginpj · Member · May 13, 2025 at 8:16 am

  • Copy link

  Hi there,

  It looks like there’s a bit of confusion around your websites, and I’m here to help clear things up.

  I checked your WordPress.com account and found that you currently have a free site here: https://lauramartocci1b71fd7e11.wordpress.com/

  You mentioned that you have a domain with Bluehost — are you trying to connect that domain to your WordPress.com site? Or do you have a different WordPress site hosted elsewhere?

  If you’d like to connect your Bluehost domain to the free WordPress.com site above, you’ll first need to upgrade to a paid hosting plan. Once you’ve done that, you can follow this guide to connect your domain: https://wordpress.com/support/domains/connect-existing-domain/
  
  You can view all available plans here: https://wordpress.com/pricing/

  Also, you mentioned Divi — if you’re planning to use the Divi theme, that would require the Business plan or higher on WordPress.com. This plan lets you install custom themes and plugins, including third-party ones like Divi. You can read more about what’s included here: https://wordpress.com/support/plan-features/business-plan

  To guide you better, could you confirm whether you’re working with a WordPress.com site or a self-hosted WordPress site through another provider (like Bluehost)? Once I have that clarity, I’ll make sure we head in the right direction together.

  Looking forward to hearing from you!