Confused
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I started a blog through Go Daddy and signed up for a 3 year deal with WordPress.com. I’ve done two entries thus far. But then I wanted to track any visits so I did the jetpack which asked me to log in but would not let me log in with my original WordPress username and login. So then I had to make up another login and username and when I sign in it says I don’t have any entries and let’s start writing. The My Site even looks different from the one that I started on and wrote two entries in. So I really don’t know which site I should be making entries on or why I have two username and passwords.
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There are no 3 year deal upgrades here at WordPress.COM and have never been any. Our only upgrades are found here http://wordpress.com/pricing
You failed to post the exact URL of the site you refer to. To save you time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site(s) so you know where to post for support.
This is WordPress.COM support and that site may not be on our servers. For hosting issues contact your web host. For software support read on.
To be clear here at WordPress.COM support we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
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