Confused about Domain when upgrading from free to Premium plan
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I wish to upgrade from a free plan to either Personal or Premium plan, but I am confused about the domain name, and registering it etc. Do I need to pick a new name or can I just keep the one I have, minus the wordpress.com tag? What does it mean to register it? Also, if I change the name will I lose all my followers? If I decide I don’t like the Premium plan, or it causes nothing but headaches, can I cancel it easily? I am quite comfortable with the free plan and it fits my needs, but I just want to get rid of the ads, and more and more ads are showing up and pushing my widgets out of position etc.
The blog I need help with is: (visible only to logged in users)
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Hi there!
It’s no worries! I’ll be glad to answer your questions — I’ll detail each question below, and at the end, I’ll give you some support articles as well, when you’re stuck.
Do I need to pick a new name or can I just keep the one I have, minus the wordpress.com tag? What does it mean to register it?
— Yes, as you upgrade, you will get a free credit custom domain, that removes the .wordpress.com subdomain.
Register means to buy or own it as your own, so when you get a domain, unless you cancel it — It’s yours :)
Also, if I change the name will I lose all my followers?
— If you upgrade, you won’t lose anything, and in fact you get more features. And, no if you change your domain — you won’t lose any followers, you’ll just lose .wordpress.com subdomain since that is what you would like.
If I decide I don’t like the Premium plan, or it causes nothing but headaches, can I cancel it easily?
— Yes, you can cancel your plan within 30 days and get a full refund. If you don’t receive refund, you can always contact their support team for them to help further. We want you to get 100% Customer satisfaction.
I have a few support articles for you, that can help when you’re stuck:
— Refunds, and Cancellations
— WordPress.com Plans
— All About Domains
— Getting SupportShould you have any more questions, please reply here, and I’ll be able to help :)
Cheers :)
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I’m still confused re registering the domain…..the upgrade button says it comes with a free domain so I am assuming it is included in the upgrade or is it sometime I have to purchase separately? Also, is registering the new domain name a step in the upgrade procedure or is something I have to do separately? If I don’t like the plan, (as I have heard their are lots of updates on wordpress that mess things up), and I cancel it – or decide not to blog anymore what happens to all my data/blogs? Does it revert back to the free format, or do I lose all my posts forever?
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Hi there,
I have answered most of your questions in the other thread you had started.
https://en.forums.wordpress.com/topic/domain-mapping-and-privacy?replies=2#post-3071699or decide not to blog anymore what happens to all my data/blogs? Does it revert back to the free format, or do I lose all my posts forever?
Yes, your plan will be downgraded from premium to free. You won’t lose any content, if required you can export your data as a backup.
https://en.support.wordpress.com/export/Hope that helps.
Thank you.
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Thanks so much! You have been very helpful. I am relieved I upgraded and that everything went well!
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Hi again!
@iamrishaan — Thanks for your help! We appreciate you as a member in our community :)
@thehomeplaceweb — You’re welcome! We are always happy to help :) Keep in mind please don’t create multiple threads as this will slow us down. As @iamrishaan mentioned, she has replied to your other thread.
If you feel satisfied with this issue, and you think it’s resolved — please mark it as resolved on your sidebar.
Cheers :)
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