Confused! My blog is not working

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  jennydeeliight · Member · Jan 17, 2016 at 10:49 pm

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  My blog use to be http://www.balancedfitnessforlife.com and I let the domain relapse. I want to use the free domain http://www.balancedfitnessforlife.wordpress.com as this is really just a hobbie. I have my blog redirecting to the WordPress location now, but its still not working. I have tried to resolve this off and on for a few months, and at this point I just need a little help from a wiser soul. Any advice would be greatly appreciate. Thank you! ~ Jenny

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  timethief · Member · Jan 17, 2016 at 10:56 pm

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  Provided you are logged in under the exact same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  Note that when we need Staff help with issues Volunteers cannot resolve we type modlook into the sidebar tags on our forum threads. I did that for you.

  From the support docs: How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  jennydeeliight · Member · Jan 18, 2016 at 12:58 am

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  Thanks for your help! So decided to buy my domain name again through godaddy.com which I just did a few hours ago. So My blog will be http://www.balancedfitnessforlife.com as it was originally. I have also paid for the domain forwarding through WordPress a while back. So I should be set. But when I go to my site, it says I need to buy the domain still. I am not sure what I am doing wrong here or what I am missing. But I am sure it is something simple.

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  jennydeeliight · Member · Jan 18, 2016 at 1:55 am

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  hi again, I have been going through my settings and my blog is mapped to balancedfitnessforlife.com correctly. I think there is an error through wordpress perhaps? Last time I did this it redirected rather quickly. Is there a delay?

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  staff-ozmodiar · Staff · Jan 20, 2016 at 5:42 am

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  It looks like you have blind-forwarding set up on the GoDaddy side. Please turn that off and set the nameservers to point to WordPress.com so that the domain will map correctly.

  https://en.support.wordpress.com/map-existing-domain/#2-ask-your-domain-provider-to-update-your-dns-settings