connect

• 

  slavecaged456 · Member · Nov 17, 2016 at 11:32 am

  • Copy link
  • Add topic to favorites

  trying to connect to live chat

• 

  timethief · Member · Nov 18, 2016 at 5:44 pm

  • Copy link

  There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact

  Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email WordPress.COM Staff at:

  [email protected]

  That said, the quickest way to get an answer to your support question is to state what you do need help with clearly in a peer support forum thread like this one.