Connect as admin from 2 computers, from different IP

  • Unknown's avatar

    if I connect as administrator from laptop away from home I cannot administrate the Blog from home PC no problem.
    This is what I see:
    Whoops!
    There was a small systems error. Please try refreshing the page and if the error is still there drop us a note and let us know.
    Regards
    Franco Spirito

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi quota96,

    I’ve tagged this topic for a Staff follow-up.

    Please subscribe to the thread so you are notified when they respond, and please be patient while waiting.

  • Unknown's avatar

    Hi Franco,

    Can you please let me know what address is in your browser’s address bar when you get that message? That will help me investigate this issue for you.

  • Unknown's avatar

    I was in school, I’m a teacher and i could not enter as admin:
    the messege was this one:
    Whoops!

    There was a small systems error. Please try refreshing the page and if the error is still there drop us a note and let us know.
    The URL on address bar was:
    https://quota96.wordpress.com/wp-admin/
    and that happen all yhe time I tried to log in from outside my home.
    This morning I was cleaning the firefox cache with CCleaner as I make once a month … and it happens again. I cannot enter with the cellelar codel. I tryed to remove the security of the code by cell.phone and I entered a neverending loop of code … backupcode
    If you can resolve the probem it will be rwally good I administrate this blog that connects 4000 italian teachers at least 62 years old, figthing for their rights to retire in pension after over 40 years of work.
    Thanks!
    best regards
    Franco Spirito
    (email visible only to moderators and staff)

  • Unknown's avatar

    Hi Franco,

    Can you please try logging in to your WordPress.com account here:

    https://wordpress.com/wp-login.php

    Then, try visiting your site’s dashboard here:

    https://quota96.wordpress.com/wp-admin/

    Please let me know if you have trouble with either of those steps. :)

  • Unknown's avatar

    Both the addresses gave me the same answer … that I start tio hate:
    Whoops!

    There was a small systems error. Please try refreshing the page and if the error is still there drop us a note and let us know.

    I saw in your blog that you are a linguist :oops: … sorry for my english I’m a PE teacher …
    Thanks for helping me
    Franco Spirito

  • Unknown's avatar

    Hi Rachel,
    I saw the other message too, so I’ll delete all the other help request keeping alive only this one.
    Thanks
    Franco

  • Unknown's avatar

    Hi Rachel,
    I hope i didn’t make a mass … I was trying to delete all the other topics in order to leave only thisone oper but I’m afraid I delete thisone.
    I came here from the link you sent me …
    Regards
    Franco

  • Unknown's avatar

    Hi Franco,

    Don’t worry about those other topics — we can just continue our conversation here. :)

    I’m sorry you’re still getting that error. Do you get the same error if you try to log in with a different browser?

    If you need, you can download the latest versions of popular browsers here: http://browsehappy.com/

  • Unknown's avatar

    Hi Rachel i foun the way to subscibe again the topic …
    With IE 11 I can navigate but if I try to connect as administrator I get:

    Non riesco a visualizzare questa pagina

    •Verifica che l’indirizzo Web https://quota96.wordpress.com sia corretto.
    •Cerca la pagina con il tuo motore di ricerca.
    •Aggiorna la pagina tra alcuni minuti.

    If you know spanish you can understand even italian ….
    The same with Chrome:
    Whoops!

    There was a small systems error. Please try refreshing the page and if the error is still there drop us a note and let us know.

    Ciao
    Franco

    Risolvi problemi di connessione

  • Unknown's avatar

    The last sentence in italian is from IE ….

  • Unknown's avatar

    Hi Franco,

    Thank you for letting me know. I asked our developers to look into why you continue to get that error message, and I will let you know as soon as I have an update from them. I’m sorry for the continued trouble with this!

  • Unknown's avatar

    Hi Rachel, I opened a new topic:
    Looked out from administrator.
    Idon’t tink I’m the only one.
    Iif there is that message … and if there is a solution it can work for me too.
    Regards
    Franco

  • Unknown's avatar

    Don’t open new topics when it’s the same topic.

    Is the internet service provider the same for both computers?

  • Unknown's avatar

    Hi Franco,

    Our developers are still investigating — it looks like the issue is specific to your WordPress.com account, and we are looking into that. Please stick to this support thread so we can keep track of the conversation. :)

    For now, can you please try clearing any WordPress.com cookies in your browser and see if that makes a difference for you?

  • Unknown's avatar

    I removed the wordpress cookies … I made it for first cleanig the cache and cookies
    but again:
    Whoops!
    There was a small systems error. Please try refreshing the page and if the error is still there drop us a note and let us know.

  • Unknown's avatar

    I enter the blog i can post, I can see statistics but I cannot administrate …
    autorize comments, modify posts and pages, post new articles …

  • Unknown's avatar

    Dear raincoaster,
    it was a not right title of the topic now I’m looked out from everywhere.
    Franco

  • Unknown's avatar

    Hi Franco,

    I’m sorry that didn’t resolve it for you. I’ll let our developers know as they continue investigating this for you, and I will let you know as soon as I have another update from them about the problem.

  • Unknown's avatar

    Hi Rachel,
    This morning I logged in and … no Whoops!
    I can administrate my blog
    Thanks a lot for resolve the problem …
    Which was the problem?
    I’m curious …

    Should I write solved on the topics?

    Franco

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