‘connect me to a human’

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  bugicgvet · Member · Dec 7, 2024 at 2:03 am

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  Suggested account recovery methods fail miserably wasting four hours of time and have paid for service support.

  Who is your human supervisor or Happiness Customer Support Engineer ?? Please connect me with a human , I have premium website plans. Are you sure make switching to Go Daddy as a solution to my Issue.

  WP.com: Yes
  Jetpack: No
  Correct account: No

  The blog I need help with is: (visible only to logged in users)

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  bugicgvet · Member · Dec 7, 2024 at 2:07 am

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  Why can I not receive the support that I have paid for? stop wasting my time and find me a support engineer I can talk to in real time. Very very very disappointed in WordPress.

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  staff-jeev · Staff · Dec 9, 2024 at 7:45 am

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  Hello @bugicgvet

  Sorry to hear about your experience with WordPress.com and our support. Could you please share your site URL so we can take a look and assist you further?

  Looking forward to your response so we can assist further!

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  proximomixnet · Member · Dec 28, 2024 at 9:04 pm

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  hello I own a domain name but I need to have a website but don’t know what hosting website to get

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  btyqjfwvqz · Member · Jan 3, 2025 at 1:56 am

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  my payment to word press.com is not reflected on my history. It is for the Business Plan word press was paid out of my checking account on 10/2/20024. Please help. I want a website my patience is at it last draw.

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  aisajib · Member · Jan 22, 2025 at 11:26 am

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  Hi @proximomixnet

  I see that you started building your website with the WordPress.com Premium plan and have already contacted us a few times. Please feel free to contact us again if you have any further questions. :)

  —

  Hi @btyqjfwvqz

  I just checked your WordPress.com account, and I don’t see any purchases made here. Did you perhaps pay using a different WordPress.com account?

  Please follow this guide to get the transaction ID for your payment to WordPress.com and send it to passwordhelp@wordpress.com. Our team will be happy to help you log into the correct account in which you paid for the Business plan.

  Thanks!