Connect with Eventbrite problems

• 

  schaney7113 · Member · Nov 29, 2015 at 11:46 pm

  • Copy link
  • Add topic to favorites

  Hello,

  I’m having trouble connecting my Eventbrite account to my newly made blog. I want a calendar like the one shown in the Eventbrite Multi Event demo: https://eventbritevenuedemo.wordpress.com/calendar/

  I made an Eventbrite account and now the Support page says to connect the account by going to Appearance -> Theme Options. But I can’t for the life of me find an “Appearance” button on the menu on WordPress.

  Here’s the Support page I’m working off of: https://en.support.wordpress.com/eventbrite-multi-event-theme/

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Nov 29, 2015 at 11:52 pm

  • Copy link

  Are you in the customizer? https://en.support.wordpress.com/customizer/
  Your have to be to locate Theme Options.

• 

  schaney7113 · Member · Nov 30, 2015 at 12:01 am

  • Copy link

  I am in the customizer but my options are:

  Site Identity
  Logo
  Colors & Background
  Fonts
  Header Image
  Menus
  CSS
  Widgets
  Static Front Page

  That’s it. No “Appearance” no “Theme Options”

  Is there a way to add images to these? I have a picture of the Customizer menu but can’t figure out how to attach it.

• 

  timethief · Member · Nov 30, 2015 at 12:13 am

  • Copy link

  Please provide this info:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
  (c) Exactly what you experience including exactly what any error reports you receive state.
  (d) Screenshots can be helpful. You can use http://snag.gy/ or https://cloudup.com/ to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.

  Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  supernovia · Staff · Dec 2, 2015 at 4:43 am

  • Copy link

  Hi @schaney7113, can you try connecting this way?
  https://en.support.wordpress.com/eventbrite/

  If that does the trick, we’ll update that document. Thanks!