Connected domain to WordPress but unable to purchase the domain.
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Hi, i just upgraded to a personal plan and i connected a domain that i want (susenjilove.co) to my wordpress.
But then I quickly realized I havent actually bought the domain, so i went to check to buy, but I cant purchase it because it says it is connected to my wordpress.. do i need to disconnect it first so i can purchase the domain, then connect it again?
Can anyone please help me resolve this? This is kinda urgent.. Thank you very much
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there – I’ve removed the “connection” for the domain, which was preventing you from acquiring the actual domain. Try adding the domain again please and let us know if you have any issues.
With the new domain you also have the ability to add custom email address based on your new domain following this guide and it doesn’t cost anything for the first few months. :)
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Alright! Just purchased the domain and it is now ‘Activating” I’d assume everything should be fine from here. Thanks for the prompt reply Dean! Truly appreciate it. Have a blessed day ahead.
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We’re delighted to be able to assist you! If you’re still facing any difficulties, please don’t hesitate to reach out. We’re here to help!
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