Connected Wrong Stripe Account

  • Unknown's avatar

    I intended to test out WooCommerce Payments on my client’s DEV site — instead, I accidentally connected my Stripe account to his PRODUCTION site.

    I’ve tried signing out to allow my client to create/connect his own Stripe account, but no matter what I try, I remain signed in.

    Is there anyway to erase *all* WooCommerce Payments plugin settings so that the account ‘Getting Started’ process works like a fresh install again, and allows my client to create and connect his own Stripe account?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Hi there!

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since this is a WooCommerce issue, you would need to reach out to them for help with your Stripe account connections.

    I do see that you have a request for their support, so someone will get back to you with an update.

    I hope that clarifies things!

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