connecting domain don’t work

  • Unknown's avatar
    amirkaddouri · Member ·

    I own this domain: northafricanfruits.com

    I followed the steps to add a existing domain i already own, but when I follow the steps and click on the plan to keep the provider I already have and just only connect the domain adress, it sends me to the cart screen where I have to buy A annual plan.

    Can you help me connecting the domain please

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • jmills39 · Staff ·

    Hello there,

    I see you have an active domain connection for northafricanfruits.com. The next step to complete it is to log in to your domain registrar and update the name servers:
    https://wordpress.com/support/domains/connect-existing-domain/#option-1-update-nbsp-the-name-nbsp-servers-nbsp-yourself

    You can also ask their support to help by giving them this message:

    I would like to use my domain with a WordPress.com site. In order to do this, I need to point my domain’s name servers to the following:

    ns1.wordpress.com
    ns2.wordpress.com
    ns3.wordpress.com

    Hope that helps. Please let us know if you have any more questions and have a great day!

  • The topic ‘connecting domain don’t work’ is closed to new replies.