Connecting domain to Elementor account

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  ruralopportunity · Member · May 22, 2024 at 12:46 am

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  Hi there,

  Today I signed up for a paid Elementor account so that we can edit our website, but the Elementor account doesn’t appear to be associated with the ruralopportunity.org domain. Could you help us associate them?

  Thanks for your help,

  Henry Demasco
  (email visible only to moderators and staff)

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  syhussaini · Member · May 22, 2024 at 5:00 am

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  The ruralopportunity.org site is not hosted at WordPress.com, which means it is a self-hosted site. You can see the details about it here: https://wordpress.com/site-profiler/ruralopportunity.org.

  How do you get help for a WordPress site not Hosted on WordPress.com?
  We offer hosting, support, and domain registration services for sites hosted on WordPress.com. However, we are unable to offer support or access for sites not hosted on our platform.

  Note that WordPress.org is the software installed on hosting providers like BlueHost or Pressable. Our WordPress.com support team can’t help with those sites. Check our tutorial https://wordpress.com/support/com-vs-org/ to understand the differences between the two platforms.

  Please check out this guide to learn how to receive support for WordPress.org sites: https://wordpress.com/support/help-support-options/#word-press-org-support

  Move your site to WordPress.com to get support from us
  Consider moving DOMAIN to WordPress.com for website support. Go to https://wordpress.com/move/ or request free migration at https://wordpress.com/support/request-a-free-migration/.

  You can also contact Elementor Support using this link: https://elementor.com/contact/

  Of course, feel free to reach us anytime if you need further details about this. We are always happy to help!