connecting instagram store with website

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  kapclothingbrand · Member · Apr 22, 2022 at 1:20 pm

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  hello im having trouble connecting my instagram store to website. can anyone assist

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Apr 22, 2022 at 3:07 pm

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  Hi there,

  The website you’ve posted is using the open-source WordPress.org and is hosted with NameCheap and this forum is for the hosted WordPress.com platform.

  These two are very similar, but very different things.
  https://wordpress.com/support/com-vs-org/

  To get help with your issues, you may want to try posting your question at the WordPress.org support forum:
  https://wordpress.org/support/forums/

  Hope this helps!

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  kokkieh · Staff · Apr 23, 2022 at 5:07 am

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  Hi there,

  Please contact support for the specific Instagram plugin you’re using directly for help with this.

  The WordPress.org forums won’t be able to help in this case.

  
  @amiteshg93

  The WordPress.org forums only provide support for the core WordPress software. That software doesn’t come with any social media integrations built in, so if someone is using such a feature, it’s being added by a plugin.

  Plugins aren’t made by the WordPress.org community, but by private individuals or companies, so for plugin-specific issues, always refer people to the plugin support directly, rather than the WordPress.org forums. Thanks :)

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  amiteshg93 · Member · Apr 23, 2022 at 5:39 am

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  Hi @kokkieh,

  Thanks for the clarification ;)