Connecting MailChimp

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  reskers · Member · Sep 25, 2020 at 2:58 am

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  I am trying to connect a MailChimp account to a WordPress site from the MailChimp site, but I cannot find the specific ‘Edit’ button that MailChimp references in their instructions found here: https://mailchimp.com/help/about-integrations/#Connect_your_website_builder
  Any ideas on how to troubleshoot would be appreciated – thanks!

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  staff-blorbo · Staff · Sep 25, 2020 at 9:55 pm

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  That’s for self-hosted WordPress.org sites.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  To use that here on a WordPress.com site, please follow this guide instead: https://wordpress.com/support/mailchimp/

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  reskers · Member · Sep 28, 2020 at 3:00 am

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  Thanks so much for the clarification!

  I followed the steps in the link that you sent, and for some reason my pop-up is not showing up. MailChimp says it;s connected, my plugin is running and says it’s working. I’m a bit confused – any ideas?

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  kokkieh · Staff · Sep 28, 2020 at 6:04 am

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  On what site are you working?

  I only see a free site in your account, https://livespontaneouslysecure.art.blog/, and as per the instructions staff-blorbo linked to, you can only use the Mailchimp pop-up form on a Business Plan site, as adding that form requires you to modify your site’s header.php file directly.

  On the free site you can still add a Mailchimp form using our Mailchimp block, but that will only appear on the specific page/pages you add it to, and won’t appear as a pop-up:

  Insert a Mailchimp Signup Form

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  reskers · Member · Sep 30, 2020 at 4:11 am

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  I am working on thekingdomstory.org – any more direction on how to get a MailChimp pop-up running on this site would be so appreciated! Thanks!

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  kokkieh · Staff · Sep 30, 2020 at 5:37 am

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  thekingdomstory.org is not a WordPress.com site.

  That site using the open source version of WordPress at another hosting provider. So your site doesn’t work the same as sites hosted on WordPress.com, meaning our support instructions won’t work for you, and we also have no control at all over your site.

  If you’re using a Mailchimp plugin, please contact support for that plugin directly for help.

  Otherwise you can ask the WordPress.org community for advice at https://wordpress.org/support/forums/ – they provide support for the version of WordPress you’re using.