connecting my custom domain

immigratecanadian · Member · Oct 28, 2016 at 7:34 pm
Copy link

Add topic to favorites
Hi, I have tried to connect my custom domain. It said i can do it with the plan for 47$ a year, so I paid it, but it seems not to work and is asking me to pay another $129. What should I do? thank you, helena

The blog I need help with is: (visible only to logged in users)
timethief · Member · Oct 28, 2016 at 7:41 pm
Copy link
What is the domain URL?

Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
helper-pinksnail · Member · Oct 28, 2016 at 8:03 pm
Copy link
Good afternoon,

I actually had an issue with this when I set up mine as well. However, once you bought the upgrade, you should be able to “Change Primary” domain, and depending on if you bought it with WordPress or another host, it will walk you through the process. Let me know if you need further assistance.

Thanks
timethief · Member · Oct 28, 2016 at 8:05 pm
Copy link
dlvrymn
No walk through is required. This thread is tagged for Staff.
immigratecanadian · Member · Oct 28, 2016 at 8:14 pm
Copy link
my domain is immigratecanadian.com
immigratecanadian · Member · Oct 28, 2016 at 8:17 pm
Copy link
what upgrade did you buy dlvrymn?
timethief · Member · Oct 28, 2016 at 8:17 pm
Copy link
immigratecanadian
Thank you. Please be patient while waiting for Staff to assist you.
timethief · Member · Oct 28, 2016 at 8:19 pm
Copy link
There is no domain mapping upgrade for immigratecanadian.com. If you would like to use this domain you will first need to set up domain mapping.

There is information on how to set up domain mapping in our support documentation. http://en.support.wordpress.com/add-a-domain/
timethief · Member · Oct 28, 2016 at 8:21 pm
Copy link
dlvrymn
When you see that I thread has been tagged for Staff and you read a response from an experienced Volunteer like me (I have answered questions here for over 10 years) has posted a response the best course of action for your to take may be to find another thread to answer.
helper-pinksnail · Member · Oct 28, 2016 at 8:30 pm
Copy link
timethief,

We all certainly appreciate your quick and timely responses, and definitely learn a lot from you. Unfortunately, as you are so experienced, others may not know what all the ins-and-outs of the forums might be. Your patience is definitely helpful in helping all of us get things done.

Again thank you kindly and I certainly do apologize for stepping on toes.
timethief · Member · Oct 29, 2016 at 6:21 pm
Copy link
helper-pinksnail
Not to worry. I just gave you a heads up re: tagging got Staff and the http://immigratecanadian.wordpress.com/ URL is now redirecting to https://immigratecanadian.com/

No items found.