Connecting my emails

  • Unknown's avatar
    heathoney · Member ·

    I need assistance connecting my emails on my site. I’ve downloaded fluent plugin and it keeps giving me a Gateway 504 error even though the settings are correct. I have also tried another plugin to see if maybe it was the plugin and it’s doing the same thing. Please help in guiding me on what to look for and how to fix the problem

    Site: http://www.heatnhoney.co.uk.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar
    helper-heroponriki · Member ·

    Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere. We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

    You should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue.

    If you still have trouble, please reach out to the WordPress community for guidance:
    https://wordpress.org/support/forum/how-to-and-troubleshooting

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