Connecting pressable account

• 

  sgreen52389 · Member · Nov 18, 2017 at 10:42 pm

  • Copy link
  • Add topic to favorites

  i signed up for wordpress.com and clicked create an online store in which i says that it has now partnered with (pressable +woocommerce), so now i have signed up and paid for pressable but when i try to connect the site back to wordpress.com i get an error. During the connection process I have to use my wp.com login credentials which i did. Then it says i have to approve, which i did, after clicking approve i get an error

  The blog I need help with is: (visible only to logged in users)

• 

  andysabel · Member · Nov 20, 2017 at 5:18 pm

  • Copy link

  Hi, Not sure how you get to the page that directs you to Pressable/WooCommerce, as described in this issue report, as when I try this there is not option to use Pressable+WooCommerce..or ‘online store’ option in the section there…

  I suggest you contact Pressable support anyway as you have paid them for a package and support there:

  https://help.pressable.com/support/login

  To clarify here, if you have purchased a plan from Pressable, then you are hosting your WordPress site with them rather than WordPress.COM

  For more info on the differences in case it’s not clear: difference between .COM & .ORG sites .

  What you are doing here is attempting to transfer your WordPress.COM site to Pressable.com, see this article with more info specific to transfer to Pressable:

  https://kb.pressable.com/getting-started/migrate-site-wordpress-com/

  If you have more info about the connection process you have an error with, that would be useful: what error do you get? Is this linking/connecting to Pressable or WooCommerce?

  First stop would be with Pressable support would be my advice anyway, hope this helps!

• 

  fstat · Staff · Nov 21, 2017 at 8:10 am

  • Copy link

  Hi there,

  Since your site is hosted on Pressable, you should contact them and they’ll help you troubleshoot the connection issue you’re having.