connecting the old site with new site stats

• 

  daveparkersea · Member · Feb 4, 2022 at 2:37 pm

  • Copy link
  • Add topic to favorites

  Hi, my old DKParker.com site has a few years of site stats for history. We just refreshed the design. when we cut it over, I lost my historic stats. Can you add the stats back?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · Feb 4, 2022 at 4:28 pm

  • Copy link

  Hi there!

  It looks like you’re using Jetpack for your stats?

  Your stats aren’t lost – we just need to reconnect them to your new blog ID. Your site is assigned a unique blog ID that is tied to your site URL when you first connected Jetpack. If the URL changed anytime between the time you first connected and when you reconnected, the system on our end would recognize the new URL as a new site and would assign a new blog ID – which in turn would appear that you lost all your prior stats.

  In your case, your site URL when you first connected Jetpack was dave.buy-inlebanon.com.

  I have reconnected your stats to your new blog ID – please note that it may take up to a day for the update to be reflected in your Dashboard.

  Also, now that your ID is now tied to your dkparker.com URL, any future disconnects/reconnects won’t make any changes.

  I hope that helps!

• 

  helper-heroponriki · Member · Feb 4, 2022 at 4:30 pm

  • Copy link

  In the future if you need help with anything Jetpack related, reach out to their support here:

  Contact Support

  Thanks!

• 

  daveparkersea · Member · Feb 4, 2022 at 5:29 pm

  • Copy link

  thanks!