Connecting the site

  • Unknown's avatar
    thelastleafonthetree · Member ·

    G’day,
    I’ve had difficulty figuring what I’m supposed to do on the page (link sent to email). I see the page with the My Sites/Reader upper left. What am I to do here to pay for the Askimet subscription? Lost.

    Regards, John http://www.the-last-leaf.com

    Self-declared URL: http://www.the-last-leaf.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Thanks for reaching out. It seems like your WordPress site is not hosted on our managed hosting at WordPress.com, but it’s instead hosted via a different hosting provider and is using the free open-source version of WordPress.

    Because of this, we are somewhat limited in the assistance we can provide as we only have the ability to investigate and resolve issues directly on sites hosted by WordPress.com. This is due to the way our managed hosting environment is exclusively configured for WordPress.com sites, offering features, and architecture that we directly oversee and maintain ourselves. For more details about our managed hosting, kindly visit – https://wordpress.com/hosting/

    However, we certainly would be able to provide direct support should you decide to migrate your existing WordPress site over to our hosting platform. WordPress.com provides an easy-to-use migration plugin that facilitates the transition. You can learn more about migration to WordPress.com by visiting the following link:

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    Nevertheless, we understand if you’d prefer to stay with your current host. In this case, because you’re using the open-source version of WordPress, you could find assistance by asking for help in the community support forums designated for that version of WordPress. The volunteers and community members there are experienced with various hosting environments and should be able to assist you. You can find these forums here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    We wish you the best with your site, and please feel free to reach out with any other questions you might have.

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