Connecting to my website

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  brittjones0608 · Member · May 26, 2017 at 10:26 pm

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  This account was supposed to be connected to my website, so when I added a Gravatar it was supposed to show up on my bio on my website, however it is not. I have used the same email for both accounts so I’m not sure what the issue could be? Thank you for your help.

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  otpidusprime · Member · May 27, 2017 at 8:14 am

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  Hello @brittjones0608
  Please post the link to the site in question.

  Thanks! 🙂

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  brittjones0608 · Member · May 27, 2017 at 1:48 pm

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  http://brittanyjones.info/blog is the site I need my picture linked to

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  otpidusprime · Member · May 28, 2017 at 8:31 am

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  http://www.brittanyjones.info/blog/ is not hosted at WordPress.COM and is using the WordPress.ORG software.

  Both(WordPress.COM and WordPress.ORG) are different products that are hosted on completely different servers and probably use credentials(unless you used the same credentials for wordpress.org too).

  You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/

  To get help using Gravatars on your WordPress.ORG blog, please refer these:
  https://codex.wordpress.org/Using_Gravatars
  https://codex.wordpress.org/How_to_Use_Gravatars_in_WordPress

  Also to get futher help, please post your question on the WordPress.ORG support forum: https://wordpress.org/support/, because this forum only supports the sites hosted on WordPress.COM and not elsewhere.

  We are really sorry that we cannot help even tough we want to. Hope you issue gets resolved ASAP.

  Thanks!

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  otpidusprime · Member · May 28, 2017 at 8:32 am

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  CORRECTION:
  and probably use different* credentials