Connecting to old WordPress site
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I’m trying to get access to my old wordpress site. I made a new one and when I click add site (to add the old one) it says ‘Good news! WordPress.com sites already have Jetpack.’ but won’t let me hit continue to continue the process of adding the other WP site. Could someone help me?
The blog I need help with is: (visible only to logged in users)
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I have a better question. Is there anyone who could help me change the phone number that my verification code goes to when I try and reset my password? That’s what this all boils down to. I basically changed my phone number and the verification code to reset the pass goes to my old number.
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Ok, so you were originally trying to add a new WordPress.com site? If so, follow this guide: https://wordpress.com/start
As for recovering the old account, all we can offer is what’s listed at https://en.support.wordpress.com/account-recovery/
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Yes, I’ve already created a new WP. Now, I’m trying to connect that new WP to my old one. Is there a way to private message you on this btw?
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If you’d please let me know the URL of the site you’re trying to connect to, I can see what our support options are.
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Also, the other option to reset, which is a two step authentication mentions some codes that were sent to me when the site was first created. However, I don’t remember those.
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Ok, that site is a WordPress.com VIP site, so please use https://wordpressvip.zendesk.com/ to reach out to our team that supports WordPress.com VIP.
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