connection blog impossible

• 

  gauthierclarisse · Member · Nov 23, 2018 at 7:45 am

  • Copy link
  • Add topic to favorites

  Bonjour,
  Je ne peux plus accéder au tableau de bord de mon blog.
  On ne peux pas s’y connecter …
  C’est assez urgent, pouvez-vous m’aider svp ?

  Merci beaucoup

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Nov 23, 2018 at 3:21 pm

  • Copy link

  Hi there,

  I used Google Translate to translate your message as this is the English support forum. In your message you said:

  Hello,
  I can not access the dashboard of my blog anymore.
  We can not connect to it …
  It’s pretty urgent, can you help me please?

  thank you so much

  Your site thegreenananas.fr is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by OVH. Therefore, you need to contact them regarding your login issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/

  If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

  WordPress.com vs. WordPress.org