connection error

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  moorishtour · Member · Sep 8, 2023 at 10:58 am

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  i got this Error Message: Jetpack can’t communicate with your site because your site isn’t responding to requests.

  and some of picture response is 400

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Sep 8, 2023 at 12:51 pm

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  Good Morning –

  I can see that there’s a connection problem when putting the site through this debug tool: https://jptools.wordpress.com/debug/?url=moorishtour.com

  The first thing I’d suggest is checking for any conflicts between Jetpack and your other plugins. Learn more about that with this tool: https://wordpress.org/plugins/health-check/

  Since the site is running a stand alone WordPress installation (it’s not using WordPress.com managed environment) you’ll want to ask your hosting provider, or the volunteer community for further help.

  You are also able to reach out to the Jetpack forum here: https://wordpress.org/support/plugin/jetpack/

  I hope that helps and that you have a great weekend!