Connection is not private

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  mabdelkader87gmailcome · Member · Jan 21, 2019 at 7:31 pm

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  Hi There,

  I keep getting people and clients or anyone who tries to visit my website, gets the message that my website is not secured and it could be stealing their personal information. How do I get rid of this?

  Thank you,
  m.ismail

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  phillipburger · Member · Jan 22, 2019 at 4:52 am

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  What is the URL / address of your website @mabdelkader87gmailcome ?

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  kokkieh · Staff · Jan 23, 2019 at 8:23 am

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  Hi there,

  I assume you’re speaking of corephysicalcare.ca

  This is happening because the Business Plan and domain mapping upgrade on that site expired in August last year, which also means the SSL certificate we had issued for that site no longer works.

  To fix this we can either help you add a new Business Plan to the site and restore the domain mapping upgrade, or else we’ll need to properly revert your site back to how it was before any plugins were first installed on it. Just note there is a risk of content on the site being lost if we do the second option.

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  mabdelkader87gmailcome · Member · Jan 23, 2019 at 8:37 pm

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  Thank you for your reply.

  How do I add a new business plan?

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  staff-doublebassd · Staff · Jan 23, 2019 at 11:01 pm

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  Hey there,

  I see that you were able to repurchase the business plan. Great! Please let us know if you have any other questions or issues.

  Thanks!