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Forums / Connection is not private? — Requesting Immediate HELP

Connection is not private? — Requesting Immediate HELP

  • Unknown's avatar
    flatend46e4a4e9b · Member · Apr 18, 2023 at 3:47 pm
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    I need some help ASAP. We cannot access our schools athletic website. I am the athletic director and I am not able to log-in to edit the site or even view it regularly at this point. Everyone keeps getting the message that ‘Your connection is not private’.
    This happened last year as well and you guys were able to correct something for me. Can this be fixed so it does not happen any more in the future? Thank you!

    Self-declared URL: http://www.scottiepride.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    darusja · Staff · Apr 19, 2023 at 10:27 am
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    Hi there!

    That error suggests that the SSL certificate isn’t working correctly.

    However, your site is hosted with another company than WordPress.com, it means that you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com) and help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    You can also check with the domain registrar and the hosting company. It appears that they are Bluehost and Incapsula Inc, respectively.

    This is the first time you contacted WordPress.com.

    I hope it helps!

  • The topic ‘Connection is not private? — Requesting Immediate HELP’ is closed to new replies.

Tags

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About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from flatend46e4a4e9b

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